Refund policy
Refund Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
Eligibility for Return
To be eligible for a return, your item must be:
• In the same condition as received
• Unused and unworn, with original tags
• In its original packaging
• Accompanied by receipt or proof of purchase
How to Start a Return
To start a return, contact us at nexorastoretech@gmail.com within 7 days of receiving your order. We will guide you through the return process.
Please note: Items sent back without first requesting a return will not be accepted.
Damages & Wrong Items
Please inspect your order upon receiving it. If the item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.
Non-Returnable Items
The following items cannot be returned:
• Sale or discounted items
• Items damaged due to customer misuse
Refund Process
Once your return is received and inspected, we will notify you. If approved, your refund will be processed within 5-7 business days to your original payment method.
Contact Us
📧 nexorastoretech@gmail.com
